VOZIQ Customer Intelligence Roundup – September Edition
VOZIQ Team
Handpicked Resources for customer-focused leaders in the pest control industry Every month, we put together the best resources from around the web to help recurring revenue businesses navigate customer retention and experience challenges, and stay on top of the latest trends. In the September edition …
VOZIQ Customer Intelligence Roundup – August Edition
When Customers Are Driven by Fear, Treat with Understanding When a customer calls a pest control call center, they are often driven by fear. For pest management professionals, it’s a responsibility as well as opportunity to not only address the pest concern of the customer …
Handpicked Resources for Customer Retention Leaders – August Edition
Every month, we bring you the best resources from the internet to help you navigate customer retention and customer experience issues. This edition of VOZIQ’s Customer Intelligence Newsletter includes a handful of resources containing ideas and action plans in the post-crisis world and to prepare …
Five Steps To Achieving A Customer Lifetime Value (CLV) Breakthrough
Vasudeva Akula
Customer Lifetime Value (CLV) is a key metric for measuring long-term growth. It’s a direct indicator of how much value a customer is expected to create over the lifetime of their association with your business. A 2018 Criteo survey results indicated that 81% of …
Handpicked Resources for Customer Retention Leaders – July 2021 Edition
In the last year and a half, customer expectations have changed at a faster rate. Considering the impact and aftereffects of the COVID-19 pandemic, we can expect that customer retention will be more critical and challenging in the days ahead, which will require you to …
Handpicked Resources for Customer Retention Leaders – May Edition
Every month, we bring you the best resources from the internet to help you navigate customer retention and customer experience issues. This edition of VOZIQ’s Customer Intelligence Newsletter includes a handful of resources containing ideas and action plans in the post-crisis world and to prepare …
Why Your AI Project Is Failing To Deliver Value
While working with our clients, we have seen the transformational effect artificial intelligence (AI) has on customer experience, cost reduction and profitability. Considering the opportunities and advantages that AI delivers, it’s not surprising to witness its growing adoption globally. Results from Algorithmia’s third annual survey, …
Handpicked Resources for Customer Retention Leaders – April Edition
Every month, we bring you the best resources from the internet to help you navigate customer retention and customer experience issues. This edition of VOZIQ’s Customer Intelligence Newsletter includes a handful of resources containing ideas and action plans in the post-crisis world and to prepare …
Handpicked Resources for Customer Retention Leaders – March Edition
Every month, we bring you the best resources from the internet to help you navigate customer retention and customer experience issues. This edition of VOZIQ’s Customer Intelligence Newsletter includes a handful of resources containing ideas and action plans for dealing with the current pandemic and …
Customer Churn: You May Be Losing More than You Think
A loyal customer base is the biggest asset of a business, and hence retention is a key priority for the bottom-line. Today, it is more crucial and at the same time, challenging than ever. This is due to crisis-hit consumer optimism, changing customer requirements and rapid …
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