VOZIQ Solutions by Roles
VOZIQ Solutions by Roles
Customer Retention
Reverse-engineer risk, and take a lifecycle approach to deal with risk
Realize demonstrable gains in key metrics such as retention rates, CSAT/NPS, FCR and AHT
Focus retention dollar and efforts for maximum impact
![Customer-Value-Leaders-1](https://voziq.ai/wp-content/uploads/2021/12/Customer-Value-Leaders-1.webp)
Executive Leadership
Improve customer revenue
Reduce cost-to-serve customers
Gain competitive edge with improved customer satisfaction, loyalty and advocacy
![CXO](https://voziq.ai/wp-content/uploads/2021/12/CXO.webp)
Customer Care and Operations
Turn contact center from a cost center to a hub of strategic customer intelligence
Improve agent performance with benchmarking, coaching and WFM
Link quality management with impact on business metrics
![Customer-care-Leaders](https://voziq.ai/wp-content/uploads/2021/12/Customer-care-Leaders.webp)
Frontline Executives
Better engagement through clear visibility of risk and risk drivers, while dealing with a customer
Easy access to targeted offers by marketing specifically for the customer
Empowerment through gap analysis and coaching
![Frontline-Executives-1](https://voziq.ai/wp-content/uploads/2021/12/Frontline-Executives-1.webp)
Product Leaders
Improve plans and products
Devise a better competitive strategy
Create better pricing strategies
![Product-leaders](https://voziq.ai/wp-content/uploads/2021/12/Product-leaders.webp)
Dealers/Partners
Performance benchmarking and gaps analysis, with a focus on customer satisfaction and retention
Better customer engagement, based on risk levels and drivers for individual customers
![Dealers](https://voziq.ai/wp-content/uploads/2021/12/Dealers.webp)
Assess Maturity of Your Customer Retention Program
![Talk-to](https://voziq.ai/wp-content/uploads/2021/12/Talk-to.webp)
Found your use case but want to see the results before you commit?
Request a proof of value (POV) to see VOZIQ’s powerful AI, predictive intelligence and guidance in action in a sandbox environment, with your real data.
![Talk-to](https://voziq.ai/wp-content/uploads/2021/12/Talk-to.webp)