Library
Resources and Insights
Welcome to our resource library. Explore the latest industry insights, best practices and expert guidance to help you
up your customer retention game.
Predictive NPS Management Solution
Explore how VOZIQ AI turns customer data into customer-level predictive NPS intelligence.
3-Steps to Improve Customer Retention
How AI leads the way with predictive technology to curb churn
Saving More than 50000 Cancellations
Discover how VOZIQ AI helped Aptive Environmental create over $30 million CLV.
Saving More than 50000 Cancellations
Discover how VOZIQ AI helped Aptive Environmental create over $30 million CLV.
Managing Churn with Predictive Analysis
Read how VOZIQ AI applies predictive text analytics to go beyond traditional retention.
Why Celebrating Retention Is a Must
Learn why and how to recognize your frontline and motivate them to perform better.
Boosting Profitability through Retention
Here are five key steps to help recurring-revenue businesses drive CLV and profitability.
$100M CLV Proactive Customer Retention
VOZIQ’s predictive AI helped Brinks Home create over $100M CLV. Discover more.
Transforming CX with Text Analytics
Read how to drive retention successfully using machine learning and text analytics.
VOZIQ AI vs. Traditional Retention
Discover what differentiates VOZIQ AI from traditional, reactive retention solutions.
$100M CLV Proactive Customer Retention
VOZIQ’s predictive AI helped Brinks Home create over $100M CLV. Discover more.
Boosting Profitability through Retention
Here are five key steps to help recurring-revenue businesses drive CLV and profitability.
Reducing Customer Churn 2X Faster
Read how VOZIQ AI applies predictive text analytics to go beyond traditional retention.
VOZIQ for Salesforce
Learn how VOZIQ AI extends the power of Salesforce with predictive retention intelligence.
Creating a Successful Customer Winback
Here is how you can roll out an effective winback strategy and nurture loyalty.
Saving More than 50000 Cancellations
Aptive Environmental partnered with VOZIQ AI and created over $30 million CLV.
$100M CLV Creation through Proactive Retention
VOZIQ’s predictive AI helped Brinks Home create over $100M CLV through proactive intervention.
Customer Success Stories
Get a glimpse of the success that our customers achieved with VOZIQ AI’s predictive retention solution.
Strategic Enablers of Retention
Read about the five strategic enablers that lead AI-driven retention transformation.
Revenue Growth Opportunities in Retention
Read about the top revenue growth opportunities except acquisition.
Five Ways the Decoding Sentiments
Customers associate them with the product or service and use them to make purchase or cancel decisions.
Why Customer Obsession Is a Must
A customer-obsessed mindset can enable you to thrive in the “new normal”. Learn how.
The Need for Multiple Predictive Models
Multiple, lifecycle-focused predictive models can tackle customer churn proactively.
Driving Profitability During Crisis
The COVID-led disruption made retention more challenging than before. But AI can help.
Reimagining Customer Lifecycle
Safeguard customer revenue by identifying and retaining at-risk customers early in the lifecycle.
Plugging the Customer Revenue Leak
This blog discusses how to prevent revenue erosion using proven retention strategies.
Maximizing Churn Prediction Investments
Want to know how you can unlock more value from your churn prediction models? Here is how.
Collaboration of CMOs and Contact Center
Working closely with contact center leaders can help CMOs improve CX and thus revenue.
Creating a Successful Customer Winback
how you can roll out an effective winback strategy and nurture loyalty.
Achieving a CLV Breakthrough
Here are five key steps to launching a robust customer-centric retention program.
Boosting Profitability through Retention
Here are five key steps to help recurring-revenue businesses drive CLV and profitability.
Explainable AI Vs. Black Box AI
Black box AI can lead to high churn and expensive offers. Here is how explainable AI helps.
Why Your AI Project Is Failing
Discover the common failure factors in launching AI projects and how to prevent them.
How AI Is Transforming Functions
VOZIQ AI’s stance on how AI is helping companies and the customers they are serving
11 Unnecessary Tech Investments
11 Forbes Technology Council members talk about the investments not worth the money.
Ensuring Loyalty in the New Normal
These five recommendations will help you protect your business in the post-crisis world.
Tips to Developing an AI Strategy
How should you implement AI? Hear from the Forbes Technology Council members.
Why Celebrating Retention Is a Must
An effective retention strategy required recognizing your frontline and motivating them to perform better.
Reinventing Customer Retention Strategy
Businesses need to up their retention game to address the increasingly complex churn.
Empowering Frontline to Minimize Churn
It is critical to empower your frontline, the first line of your communication with customers.
Gartner’s Model to Customer Retention
Take a look at how you can apply Gartner’s analytics maturity model to assess your customer retention.
Retention at contact centers
Read how you can turn contact centers into strategic profit centers with AI/ML.
Boosting Profitability through Retention
Here are five key steps to help recurring-revenue businesses drive CLV and profitability.
VOZIQ AI vs. Traditional Retention
Here are five key steps to help recurring-revenue businesses drive CLV and profitability.
5 Ways to Drive Customer Retention
VOZIQ AI helps minimize churn with large-scale and profitable retention actions.
5 Ways to drive customer retention Action
Explore how VOZIQ AI’s predictive text analytics solution drives customer retention actions.
Predictive Text Analytics for Retention
Discover how VOZIQ AI applies predictive text analytics to go beyond traditional retention.
Transforming Customer Experience
Learn how to drive retention successfully using machine learning and text analytics.
Proactive Retention Isn’t optionl
Learn how proactive retention is not an option but a necessity.
Reducing Customer Churn 2X Faster
Find out how AI and machine learning can help you reduce customer churn twice as fast.
$30 Million CLV for Aptive
How did VOZIQ create a $30 million CLV for Aptive? See here.
Retention With a Proactive Approach
Get a glimpse of how Brinks Home achieved retention success with a proactive approach
Extent of Retention Impact
Learn how Brinks optimizes the program for better retention results here.
Retention Starts With Call Center
Know why retention should start with the call center, a customer’s first POC
Brinks Operationalizing VOZIQ to Drive Impact
Watch how Brinks operationalizes VOZIQ that drives impact
VOZIQ Helps Reduce Primary
Churn Reason
VOZIQ empowers Brinks Home agents to minimize churn. Get a glimpse here.
The Compounding Affect of Customer Churn
Brinks operationalize VOZIQ AI to drive impact by maximizing CLV
VOZIQ AI Showing Results
Learn what is the primary churn reason that VOZIQ helps reduce.
Lifecycle Based Retention
Watch CLV-based retention programs driving retention breakthroughs here
Communicating an At-Risk Call to Frontline
See how does VOZIQ communicates an at-risk customer to the frontline.
Turning Contact Centers from Cost Centers to Profit Centers
How to use AI to identify opportunities to drive revenue growth.
3 Shifts for Subscription Businesses to Unlock Growth
Unearth the existing opportunities for exponential growth in CX.
3-Step Action Plan to Improve Customer Retention
Discover this time-tested plan that can drastically improve customer retention rate.
Reducing Customer Churn 2X Faster
Find out how AI and machine learning can help you reduce customer churn twice as fast.
$100M CLV Creation with Proactive Retention
VOZIQ’s predictive AI helped Brinks Home create over $100M CLV. Discover more.
Creating $30M CLV for Aptive Environmental
Aptive Environmental partnered with VOZIQ AI and created over $30 million CLV.
AI Prescriptions for Subscription Revenue Growth ft. ChatGPT
Experts discuss ChatGPT’s capabilities, limitations, and how VOZIQ AI fills the critical gaps.
3-Steps to Improve Customer Retention
How AI leads the way with predictive technology to curb churn
Unlocking Customer Behavior
Counter customer revenue risk by uncovering complex behavioral patterns.
8 Ways to Fight Customer Retention
Find out the key advantages of VOZIQ AI’s cloud-based customer retention solution.
7 Steps to get ROI
Boost ROI from contact center analytics with this seven-step action plan
5 Ways to driven Customer
Here are five key steps to help recurring-revenue businesses drive CLV and profitability.
40 Text Analytics Use Cases
Check out these text analytics use cases that can transform a customer-facing business.
Master AI/ML Deployment
Description- Get an insiders view on how to master AI/ML deployment with VOZIQs AI lab.
Visualizing Unstructured Data
Unstructured customer data can unlock unprecedented retention intelligence. Learn how.
Predictive NPS Management Solution
Explore how VOZIQ AI turns customer data into customer-level predictive NPS intelligence.
Retention for Recurring Revenue Business
Check out how VOZIQ AI’s end-to-end solution helps you achieve retention breakthrough.
Customer Retention: A CFO Business Case
Read this VOZIQ AI brief for CFOs on how they can save millions in lost revenue through AI.
VOZIQ AI Suite
VOZIQ AI Suite is designed to deliver quick retention ROI within weeks. Explore more.