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Pest Control

Pest Control

Overview

The growing importance of hygiene, increase in the middle-class income, and COVID-19 outbreak have fueled the growth of the pest control industry. While the industry offers lucrative prospects, low entry barriers and ever-growing competition undermine them. North America alone has 20,000 pest control companies, giving customers ample options to choose from and switch to. Therefore, companies need strong customer retention initiatives to boost profitability while remaining competitive.

VOZIQ’s predictive customer retention solution helps pest control leaders minimize customer defection and boost revenue through AI-driven proactive intervention. Powered by multiple models, the solution uncovers churn risks and CLV opportunities across the customer lifecycle and offers powerful intelligence to address them.

Spot early signs of churn risk from unstructured data
10+ machine learning models for lifecycle risk prevention
Predictive IVR routing for proactive inbound retention
Team of data scientists to accelerate program success

Aptive Environmental prevented more than 50,000 cancellations with VOZIQ’s Predictive Customer Retention AI.

Track Risk by Geo-Locations

Map relative risk based on the volume of at-risk customers across locations.

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Track Risk by Geo-Locations

Map relative risk based on the volume of at-risk customers across locations.

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Build Competitive Intelligence

Gather information about your competitors’ products, services and offerings to stay ahead of the curve and win market share.

MicrosoftTeams-image (123)
MicrosoftTeams-image (123)

Build Competitive Intelligence

Gather information about your competitors’ products, services and offerings to stay ahead of the curve and win market share.

Identify Trending Topics

NLP for automatic topic identification from customer interactions.

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Identify Trending Topics

NLP for automatic topic identification from customer interactions.

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Track Risk by Product/Plan

Reveal which products/plans are driving churn risk.

MicrosoftTeams-image (125)
MicrosoftTeams-image (125)

Track Risk by Product/Plan

Reveal which products/plans are driving churn risk.

Improve Retention Agents Performance

Track and benchmark performance of care team against retention business metrics.

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Improve Retention Agents Performance

Track and benchmark performance of care team against retention business metrics.

MicrosoftTeams-image (126)
MicrosoftTeams-image (127)

Discover Addressable Churn

Score quick wins by identifying customer segments that have addressable churn risk..

Discover Addressable Churn

Score quick wins by identifying customer segments that have addressable churn risk..

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Reduce Customer Effort

Identify drivers of effort with granular call categorization and repeat call mapping.

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Reduce Customer Effort

Identify drivers of effort with granular call categorization and repeat call mapping.

MicrosoftTeams-image (128)
MicrosoftTeams-image (129)

Understand Risk Drivers

Reveal complex risk patterns for multi-dimensional root cause analysis.

Understand Risk Drivers

Reveal complex risk patterns for multi-dimensional root cause analysis.

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- Retention and Sales Leader of a Leading Subscription-Based Business "VOZIQ’s churn prediction models use the same
AI techniques that big tech companies like Google and Amazon are using, and those have made the
real difference for us"

Handpicked Insights

ARTICLE

8-Point Retention Plan for Pest Control CXOs

This 8-step plan is a guide to anticipate churn risks long before a customer decides to cancel and reducing the churn rate to improve customer satisfaction and lifetime value.

DIGEST

Monthly Retention Digest

Handpicked resources for retention leaders in the pest control industry.

BLOG

The True Cost of Churn

It is not just the revenue lost. Customer churn costs more than you think.