3-Step Action Plan to Improve Customer Retention for Subscription Businesses
Nearly 30%-50% of customers who call to cancel their services with a subscription business are irrecoverable with traditional retention approaches.
In this e-book, VOZIQ AI’s CEO, Dr. Vasudeva Akula, draws from his over 25 years of experience in customer-centric roles and shares how to develop a holistic retention approach powered by AI and machine learning.
He discusses how you can use AI to predict high-risk customers and proactively address their needs to minimize churn.
This e-book is a compilation of Dr. Akula’s viewpoints published on Forbes Technology Council and is divided into three categories –
- Strategize: Leverage AI to enhance the value of digital and operational assets.
- Implement: Implement an effective retention transformation roadmap.
- Scale: Derive maximum returns on your customer retention investment.
Download your copy to discover more.