Platform
AI Platform Built for Customer Retention
VOZIQ’s artificial intelligence platform offers everything you need to leverage your data and use the power of artificial intelligence to maximize customer lifetime value.
Single, scalable platform to support all AI-driven CLV use cases
Pre-built business solutions available to jumpstart CLV initiative
Managed by VOZIQ’s AI Lab so you can focus on more important work
PLATFORM CAPABILITIES
Technologies to Power the
Future of Customer Retention
AI and Machine Learning
Built to serve customer retention needs of recurring revenue businesses
Ready to go AI
Significantly shorter time to value with prebuilt ML models, NLP/Text analytics, data connectors, guidance, dashboards and reports
VOZIQ data cloud
Connect any type of data (structured, unstructured, streaming) to maximize coverage and accuracy of predictions
Breakthrough intelligence
10+ predictive ML models to unleash full predictive power of your data and uncover addressable drivers of customer churn
Text Analytics
Significantly better risk diagnosis and more actionable predictions by identifying customer intent, sentiment, hot topics
Built for Actions
Ready-to-act guidance at every point of impact for risk-aware operations
Early detection
Continuously monitor emerging risks and opportunities at the level of every customer to flag high-risk 3-6 months in advance
Actionable AI
Diagnose, predict and act with the help of actionable and context-rich insights and prescriptive guidance
Explainable AI
Empower frontline staff with full visibility into precise drivers of predicted risk with 6+ health indicators for every customer
Any team, any channel
Seamless delivery of actionable and context-rich insights and prescriptive guidance at the points of impact
Enterprise-Ready
Minimum disruption and complexity with maximum scalability and flexibiliy
One platform for retention ops
Centralize all data, insights, guidance and actions under one platform for seamless orchestration of retention initiatives
Rapid Launch
Innovate faster with little IT dependency, easy configurability, and all necessary hardware and software pre-deployed in cloud
Non-disruptive
VOZIQ’s AI works with your current technologies and models allowing you to maximize your existing investments
Data Science as a Service
Unlimited access to a team of 15+ AI engineers and solution experts who are dedicated to your ongoing success
Relevant Resources
Explainable AI Vs. Black Box: AI
Black box AI fails to uncover churn drivers, which means companies still face high churn risks despite extending expensive offers to customers. Here is why you need explainable AI.
PLAYBOOK
Master Customer Retention
Read VOZIQ’s playbook of proactive lifecycle risk prevention powered by AI.
BLOG
Economics of Churn
It is not just the revenue lost. Customer churn costs more than you think.
Boost Retention with Ready-to-Go AI
Accelerate your customer retention strategy with VOZIQ’s robust, end-to-end solution that starts delivering results within weeks.
