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Why You Need Multiple Predictive Models To Retain Your Customers
Customer churn has been a growing problem across industries. Businesses are losing millions of dollars every year to cancellations, and it is affecting their balance sheets. In recent years, the advent of predictive analytics and its initial success in retaining customers has given hope to …
Opinions that matter: VOZIQ’s Co-founder Vasudeva Akula, PhD, on the potential of Artificial Intelligence
VOZIQ’s Co-founder and Chief Data Scientist, Vasudeva Akula, was recently interviewed by Lynn Fosse, Chief Editor of CEOCFO Magazine. In this interview, Mr. Akula answered several questions pertaining to how the power of artificial intelligence can deliver breakthrough customer retention intelligence with a 500% ROI. …
Proven Strategies That Will Plug The Leaky Bucket Of Customer Revenue
Industries across verticals are losing customers at an alarming rate even today. In fact, the average churn rate among U.S. companies is more than 23%. At this rate, a company that has 1 million customers with a $500 ARPU would end up losing the business of …
30 Handpicked Resources for Customer Retention Leaders – October 2019 Edition
This document contains a collection of 30 highly popular articles that appeared on the internet in the third quarter of 2019. Our curators had a gala time picking the best of the lot and we are very happy to present it to customer-obsessed leaders like …
VOZIQ Awarded a 2019 CRM Excellence Award
VOZIQ’s Customer Retention Agent Connect Honored for Helping Clients Improve the Customer Experience Reston, VA (5 July 2019) — VOZIQ announced today that TMC, a global, integrated media company, has named VOZIQ’s eXplainable AI product Customer Retention Agent Connect as a recipient of a 2019 …