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50 Handpicked Resources for Customer Retention Leaders – April 2019 Edition
This article contains a collection of 50 highly popular articles that appeared on the internet in the first quarter of 2019. Our curators had a gala time picking the best of the lot and we are very happy to present it to customer-obsessed leaders like …
VOZIQ Launches ‘Agent Connect,’ an Explainable AI Product to Enable Large-Scale Customer Retention Programs
Reston, VA (4 Apr 2018)- VOZIQ, an enterprise cloud-based application solution provider that enables recurring revenue businesses to drive large-scale predictive customer retention programs, announced the launch of its new eXplainable AI (XAI) product ‘Agent Connect’ to help businesses enhance proactive retention capabilities of their …
VOZIQ Receives 2019 Product of the Year Award
VOZIQ’s AI/ML-Based Predictive Customer Retention Solution Wins 2019 Product of the Year Award Reston, VA (27 Mar 2019) — VOZIQ, a leading provider of Cloud-based Actionable AI Solutions for Predictive Customer Retention to recurring revenue businesses, announced today that TMC, a global, integrated media company, has named VOZIQ’s …
Top 10 customer retention pitfalls to avoid this year
According to research from Bain and Company, increasing customer retention by just 5% can lead to a whopping 25%-95% increase in revenue. To reduce churn, companies must analyze the most prevalent causes and start taking actions to address them in their combat against high attrition …