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Customer Intelligence Blog
Five Customer Retention Steps To Boost Profitability
For any business that depends upon recurring revenue from in-contract customers, customer retention rate is a strong predictor of long-term profitability. There is a reason for this. Today’s customers are increasingly more aware and have a very low barrier to switching their providers. With just …
25 Handpicked Resources for Customer Retention Leaders – April 2020 Edition
This blog contains a collection of 25 highly popular articles that appeared on the internet in the first quarter of 2020. Our curators meticulously picked the best of the lot and we are very happy to present it to customer-obsessed leaders like yourself in the …
VOZIQ Wins 2020 Product of the Year Award
VOZIQ’s AI Product Honored for Consistent Innovation and Extraordinary Value Creation Reston, VA (17 Mar 2020) —VOZIQ, a leading provider of Cloud-based actionable AI software for Predictive Customer Retention to recurring revenue businesses, announced today that TMC, a global, integrated media company, has named VOZIQ’s Artificial Intelligence for …
Why You Need Multiple Predictive Models To Retain Your Customers
Customer churn has been a growing problem across industries. Businesses are losing millions of dollars every year to cancellations, and it is affecting their balance sheets. In recent years, the advent of predictive analytics and its initial success in retaining customers has given hope to …