Customer Experience Perspectives (5th January, 2017)
VOZIQ Team
This edition of Customer Experience Perspectives features some of the best resources compiled by our analyst team for busy customer experience professionals like yourself! Let us know your suggestions and any useful articles we may have missed. Prescriptive Analytics: The Solution to Reduce Churn through …
VOZIQ Receives 2016 Best of Reston Award
RESTON December 13, 2016 — VOZIQ has been selected for the 2016 Best of Reston Award in the Contact Center Solutions category by the Reston Award Program. Each year, the Reston Award Program identifies companies that we believe have achieved exceptional marketing success in …
Happy Holidays from VOZIQ!
Wishing you and your team Happy Holidays and an exciting 2017! We hope things are lining up at your end for an outstanding 2017 – both personally and professionally. VOZIQ is growing fast! 2016 has been a phenomenal year for VOZIQ – thanks to the …
Customer Experience Perspectives (1st December, 2016)
This edition of Customer Experience Perspectives features some of the best resources compiled by our analyst team for busy customer experience professionals like yourself! Let us know your suggestions and any useful articles we may have missed. Great Customer Experience: Listen, Surprise, Delight (forbes.com) In …
Customer Experience Perspectives (14th November, 2016)
This edition of Customer Experience Perspectives features some of the best resources compiled by our analyst team for busy customer experience professionals like yourself! Let us know your feedback and suggestions, as well as any useful articles we may have missed. 4 Ways To Avoid …
VOZIQ Featured in si100 – Top 100 Technology Companies Founded and Managed by Indians in the U.S.
FREMONT, CA—October 18, 2016—VOZIQ makes to the list of SiliconIndia’s Top 100 Tech Companies Founded and Managed by Indians in the U.S. “We are happy to announce VOZIQ as one among the Top 100 Tech Companies Founded and Managed by Indians in the U.S,” said …
VOZIQ: Redefining CX Strategy With Cloud-Based Customer Interaction Analytics
With data explosion, aided by the proliferation of devices, organizations have started looking at Big Data in a different way. Effectively collecting, securing, organizing, and distributing the growing amount of data within the organization is becoming increasingly difficult and requires specialty skills. Especially when consumers …
Improving Customer Experience With Key Contact Center KPIs
In today’s “Age of the Customer,” we are dealing with highly demanding customers. They are more knowledgeable and have many exciting options in each and every industry to meets their requirements. Customer loyalty has become a rarity and it takes a great deal more effort …
Customer Experience Perspectives (6th October, 2016)
This edition of Customer Experience Perspectives features some of the best resources compiled by our analyst team for busy customer experience professionals like you. Let us know your suggestions and the articles we may have missed. 5 Extreme Customer Experience Lessons Every Parent Can Relate …
VOZIQ Named to CIOReview’s 20 Most Promising Customer Experience Management Solution Providers 2016
FREMONT, CA—September 22, 2016—VOZIQ makes to the list of CIOReview’s 20 Most Promising Customer Experience Management Solution Providers 2016. CIOReview has named VOZIQ to 20 Most Promising CEM Solution Providers 2016, a list of elite companies that are at the forefront of CEM innovation. “We are happy …
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