VOZIQ Customer Intelligence Roundup – December Edition
VOZIQ Team
Every month, we put together the best resources from around the web to help recurring revenue businesses navigate customer retention and experience challenges and stay on top of the latest trends. The December edition of our Customer Intelligence Roundup entails key strategies for customer-focused leaders to improve customer experience delivery and drive customer loyalty. …
Five Tips For Creating A Successful AI-Driven Customer Winback Strategy
Vasudeva Akula
With rising competition and evolving customer expectations, companies realize the growing importance of customer retention. Customer churn is a grave concern for any recurring revenue business. It means lost future revenue and hampers a company’s bottom-line growth. Its impact further leads to lost referrals and …
VOZIQ Customer Intelligence Roundup – September Edition
Handpicked Resources for customer-focused leaders in the pest control industry Every month, we put together the best resources from around the web to help recurring revenue businesses navigate customer retention and experience challenges, and stay on top of the latest trends. In the September edition …
VOZIQ Customer Intelligence Roundup – August Edition
When Customers Are Driven by Fear, Treat with Understanding When a customer calls a pest control call center, they are often driven by fear. For pest management professionals, it’s a responsibility as well as opportunity to not only address the pest concern of the …
Handpicked Resources for Customer Retention Leaders – August Edition
Every month, we bring you the best resources from the internet to help you navigate customer retention and customer experience issues. This edition of VOZIQ’s Customer Intelligence Newsletter includes a handful of resources containing ideas and action plans in the post-crisis world and to prepare …
Five Steps To Achieving A Customer Lifetime Value (CLV) Breakthrough
Customer Lifetime Value (CLV) is a key metric for measuring long-term growth. It’s a direct indicator of how much value a customer is expected to create over the lifetime of their association with your business. A 2018 Criteo survey results indicated that 81% of marketers …
Handpicked Resources for Customer Retention Leaders – July 2021 Edition
In the last year and a half, customer expectations have changed at a faster rate. Considering the impact and aftereffects of the COVID-19 pandemic, we can expect that customer retention will be more critical and challenging in the days ahead, which will require you to …
Handpicked Resources for Customer Retention Leaders – May Edition
Every month, we bring you the best resources from the internet to help you navigate customer retention and customer experience issues. This edition of VOZIQ’s Customer Intelligence Newsletter includes a handful of resources containing ideas and action plans in the post-crisis world and to prepare …
Why Your AI Project Is Failing To Deliver Value
While working with our clients, we have seen the transformational effect artificial intelligence (AI) has on customer experience, cost reduction and profitability. Considering the opportunities and advantages that AI delivers, it’s not surprising to witness its growing adoption globally. Results from Algorithmia’s third annual survey, …
Handpicked Resources for Customer Retention Leaders – April Edition
Every month, we bring you the best resources from the internet to help you navigate customer retention and customer experience issues. This edition of VOZIQ’s Customer Intelligence Newsletter includes a handful of resources containing ideas and action plans in the post-crisis world and to prepare …
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