8-Point Action Plan for Pest Control CXOs to Minimize Customer Churn and Boost Profitability
The pest control industry is benefitting from a number of advantages. Climate change, middle class income increases and the growing awareness of the importance of hygiene, especially in light of the COVID-19 outbreak and other pandemics, mean the demand for pest control services is set …
Handpicked Resources for Customer Retention Leaders – June Edition
This edition of VOZIQ’s Customer Intelligence Newsletter consists of a handful of resources that contain ideas and actionable plans for dealing with the current pandemic crisis and preparing for the future while keeping your customers at the forefront. We hope you will find this useful! …
Five Customer Retention Steps To Boost Profitability
For any business that depends upon recurring revenue from in-contract customers, customer retention rate is a strong predictor of long-term profitability. There is a reason for this. Today’s customers are increasingly more aware and have a very low barrier to switching their providers. With just …
25 Handpicked Resources for Customer Retention Leaders – April 2020 Edition
This blog contains a collection of 25 highly popular articles that appeared on the internet in the first quarter of 2020. Our curators meticulously picked the best of the lot and we are very happy to present it to customer-obsessed leaders like yourself in the …
Why You Need Multiple Predictive Models To Retain Your Customers
Customer churn has been a growing problem across industries. Businesses are losing millions of dollars every year to cancellations, and it is affecting their balance sheets. In recent years, the advent of predictive analytics and its initial success in retaining customers has given hope to …
Proven Strategies That Will Plug The Leaky Bucket Of Customer Revenue
Industries across verticals are losing customers at an alarming rate even today. In fact, the average churn rate among U.S. companies is more than 23%. At this rate, a company that has 1 million customers with a $500 ARPU would end up losing the business of …
30 Handpicked Resources for Customer Retention Leaders – October 2019 Edition
This document contains a collection of 30 highly popular articles that appeared on the internet in the third quarter of 2019. Our curators had a gala time picking the best of the lot and we are very happy to present it to customer-obsessed leaders like …
50 Handpicked Resources for Customer Retention Leaders – April 2019 Edition
This article contains a collection of 50 highly popular articles that appeared on the internet in the first quarter of 2019. Our curators had a gala time picking the best of the lot and we are very happy to present it to customer-obsessed leaders like …
Top 10 customer retention pitfalls to avoid this year
According to research from Bain and Company, increasing customer retention by just 5% can lead to a whopping 25%-95% increase in revenue. To reduce churn, companies must analyze the most prevalent causes and start taking actions to address them in their combat against high attrition …