Brinks Home, a top tier smart home security providers in the U.S, serving over 1 million people across the U.S., Canada, and Puerto Rico, leveraged VOZIQ’s Explainable AI model to achieve a customer retention breakthrough. 

Watch this success story webinar, where, Veronica Moturi, SVP of Customer Experience at Brinks Home, shares insights into how VOZIQ AI played a pivotal role in effectively operationalizing attrition initiatives using Explainable AI and generate over $100M customer lifetime value (CLV). 

 You’ll learn:   

👉 How VOZIQ’s AI model accurately predicted customer cancellations and helped in developing operational strategies by providing reasons behind the predicted attrition risk. 

 👉Creating targeted offers by grouping customers into microsegments using the drivers called “health indicators”. 

👉Enabling contact center agents with a guidance dashboard to offer prescribed risk mitigation for at-risk customers proactively. 

Watch this on-demand webinar to understand how Explainable AI is bolstering customer retention efforts of subscription businesses.