Aptive Webinar
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Creating $30 Million
Customer Lifetime Value ( CLV )
Aptive Environmental, one of the fastest-growing pest control companies in the US, recently achieved a customer lifetime value (CLV) breakthrough by reducing customer churn with VOZIQ’s AI Center of Excellence.
In this on-demand webinar, Edmund Mackey, Chief Operating Officer of Aptive Environmental, speaks about how the company created over $30 million CLV by:
- Reducing cancellations with accurate risk prediction and proactive intervention,
- Addressing the concerns of new customers to minimize the first 90-day attrition, and
- Leveraging CSAT and retention metrics to improve branch and agent performance.
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Edmund Mackey
Chief Operating Officer
Aptive Environmental
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Vasudeva Akula, Ph.D.
Chief Data Scientist
VOZIQ AI
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Doug Shapiro
Chief Sales Officer
VOZIQ AI
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