Handpicked Resources for Customer Retention Leaders – July 2021 Edition
In the last year and a half, customer expectations have changed at a faster rate. Considering the impact and aftereffects of the COVID-19 pandemic, we can expect that customer retention will be more critical and challenging in the days ahead, which will require you to …
Make your Customer Retention Strategy Seamless in 2021
The pandemic has changed customers as we knew them. Understanding customer expectations and retaining will be critical. As a customer focus leader, we know re-evaluating your customer retention strategy will play a decisive role in 2021. McKinsey recommends that building integrated customer insights and creating …
Opinions that matter: VOZIQ’s Co-founder Vasudeva Akula, PhD, on the potential of Artificial Intelligence
VOZIQ’s Co-founder and Chief Data Scientist, Vasudeva Akula, was recently interviewed by Lynn Fosse, Chief Editor of CEOCFO Magazine. In this interview, Mr. Akula answered several questions pertaining to how the power of artificial intelligence can deliver breakthrough customer retention intelligence with a 500% ROI. …
100+ Big Data, Technology and Marketing Trends for 2015
2015 is just around the corner. As new technologies drive the fate of businesses, business priorities will see major shifts in the new year. To help you make most of these changes, we’ve compiled a list of some major big data, technology and marketing trends …