Why Is Proactive Customer Retention Indispensable in 2022?
VOZIQ Team
The abundance of information and availability of choices have enabled customers so much today. A lot has changed in terms of their expectations since the COVID-19 disrupted the normal way of doing business. Today in 2022, even as the world gradually returns to the pre-COVID …
VOZIQ Customer Intelligence Roundup – March Edition
Every month, we put together the best resources from around the web to help recurring revenue businesses navigate customer retention and experience challenges, and stay on top of the latest trends. The March edition of our Customer Intelligence Roundup entails a retrospective as well as …
5 Reasons Why Traditional Retention Efforts Are Inadequate
Retention leaders in recurring revenue businesses are always at risk of losing their customers to competitors. This ever-looming churn risk is increasing, despite all efforts to prevent it, because of growing competition, changing customer expectations, and the inability of traditional customer retention models to stay …
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