Every month, we put together the best resources from around the web to help recurring revenue businesses navigate customer retention and experience challenges, and stay on top of the latest trends.

The March edition of our Customer Intelligence Roundup entails a retrospective as well as a forward-looking view of AI’s impact on customer experience delivery and driving loyalty

How Customer Retention Can Help Businesses Endure and Scale Their Revenue

Your business is unique, and you want to stand out from the crowd. But with so many competitors in the market, how do you make your business memorable? You keep your customers coming back! Customers are your best promoters. But too many businesses ignore this fact. They underestimate the importance of customer retention. Every month, we put together the best resources from around the web to help recurring revenue businesses navigate customer retention and experience challenges, and stay on top of the latest trends.

The March edition of our Customer Intelligence Roundup entails a retrospective as well as a forward-looking view of AI’s impact on customer experience delivery and driving loyalty

400 Million Reasons to Pay Attention to Contact Center AI

Do you want your business to stay relevant? Your customer’s expectations can change on a dime. With AI in customer retention, you can keep up with the latest trends. Keep your customer happy and your business will stay afloat! Read this Forrester article to find more.

5 Strategies for Driving Profitability by Minimizing Customer Churn

Turn your customer churn rate from negative to positive with these invaluable tips to boost retention. These tactics will help you keep more customers happy so they stay with your business. Customer churn has been a major issue for recurring revenue businesses in the past few years.

AI-Driven Operations Forecasting in Data-Light Environments

The power of AI is now available to all businesses. AI Insights is an AI-driven data analysis system that takes your data and turns it into actionable insights on how to optimize your business. Don’t let your company fall behind the competition, get ahead with AI Insights.

The Economics of Customer Churn
Have you fallen into the dreaded “churn”? Customer Churn Economics will help you to understand this complex yet important topic. You will learn that although churn is not desirable, it’s not all bad either. Find out how to identify and eliminate churn from your business and place yourself on a sustainable path to success.