Pest Control
Pest Control
Overview
The growing importance of hygiene, increase in the middle-class income, and COVID-19 outbreak have fueled the growth of the pest control industry. While the industry offers lucrative prospects, low entry barriers and ever-growing competition undermine them. North America alone has 20,000 pest control companies, giving customers ample options to choose from and switch to. Therefore, companies need strong customer retention initiatives to boost profitability while remaining competitive.
VOZIQ’s predictive customer retention solution helps pest control leaders minimize customer defection and boost revenue through AI-driven proactive intervention. Powered by multiple models, the solution uncovers churn risks and CLV opportunities across the customer lifecycle and offers powerful intelligence to address them.
Aptive Environmental prevented more than 50,000 cancellations with VOZIQ’s Predictive Customer Retention AI.
Track Risk by Geo-Locations
Map relative risk based on the volume of at-risk customers across locations.
Track Risk by Geo-Locations
Map relative risk based on the volume of at-risk customers across locations.
Build Competitive Intelligence
Gather information about your competitors’ products, services and offerings to stay ahead of the curve and win market share.
Build Competitive Intelligence
Gather information about your competitors’ products, services and offerings to stay ahead of the curve and win market share.
Identify Trending Topics
NLP for automatic topic identification from customer interactions.
Identify Trending Topics
NLP for automatic topic identification from customer interactions.
Track Risk by Product/Plan
Reveal which products/plans are driving churn risk.
Track Risk by Product/Plan
Reveal which products/plans are driving churn risk.
Improve Retention Agents Performance
Track and benchmark performance of care team against retention business metrics.
Improve Retention Agents Performance
Track and benchmark performance of care team against retention business metrics.
Discover Addressable Churn
Score quick wins by identifying customer segments that have addressable churn risk..
Discover Addressable Churn
Score quick wins by identifying customer segments that have addressable churn risk..
Reduce Customer Effort
Identify drivers of effort with granular call categorization and repeat call mapping.
Reduce Customer Effort
Identify drivers of effort with granular call categorization and repeat call mapping.
Understand Risk Drivers
Reveal complex risk patterns for multi-dimensional root cause analysis.
Understand Risk Drivers
Reveal complex risk patterns for multi-dimensional root cause analysis.
AI techniques that big tech companies like Google and Amazon are using, and those have made the
real difference for us"
Handpicked Insights
ARTICLE
8-Point Retention Plan for Pest Control CXOs
This 8-step plan is a guide to anticipate churn risks long before a customer decides to cancel and reducing the churn rate to improve customer satisfaction and lifetime value.
BLOG
Economics of Churn
It is not just the revenue lost. Customer churn costs more than you think.
USE CASES
Retention in Pest Control
AI/ML can help boost customer loyalty and CLV in the industry.
