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Brandon Savage

Brandon Savage, MBA

Head of Solution Enablement

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Brandon has 20+ years of experience working Home Security and Automation industry across a wide range of over a variety of operational and customer-facing functions, including: customer care, tech support, sales management, supply chain management, IT, BI, strategic planning and management, data modeling/simulations/forecasts, and employee training.

This broad experience has uniquely equipped Brandon to approach, analyze and solve a wide range of operational and CX challenges with the help of data and analytics.

Top issues Brandon helps clients address:

Maximizing customer experience as a strategic differentiation
Managing customer churn using predictive text analytics
Voice of customer/net promoter score implementation
Contact center transformation
Strategic planning