VOZIQ's AI enables subscription leaders to make automated, data-driven pricing decisions. By analyzing price sensitivity and churn risk at the subscriber level, it recommends optimal price adjustments-so
you can grow revenue while minimizing resulting churn.
Identify subscribers who can absorb price changes
Determine the right price adjustment for each subscriber
Minimize attrition & dissatisfaction due to price increases
Price Increases
Reduction in Resulting Attrition
Margin Uplift
Our AI flags top at-risk customers while the risk is still low and moves them to a lower-risk, higher–lifetime
path with proactive, risk-aware engagements. Here's the behind-the-scenes of how it happens:
Multiple machine learning models analyze first-party as well as third-party data enrichments including home, neighborhood, demographics etc, to deliver accurate and actionable predictive intelligence about every subscriber.
The models label every subscriber with High/Mid/Low price sensitivity scores based on historical increases and resulting attrition behaviors.
The models automatically organize subscribers based on their relative price ( current plan, current price, and identifying how far a given subscriber is from average price for that plan) and predicted price sensitivity.
Automatically identifies subscribers who can absorb a price increase now and by how much, and defers some for a future date based on the price sensitivity scores.
If "saving money," "competitor pull," "perceived low importance" and "payment lapses" are your key churn drivers or if you are experiencing churn for any other reasons, let's tailor a retention program using our AI to address those specific challenges and improve retention rates by more than 80%.
Focus on end-of-the-term
Conventional customer retention in recurring revenue businesses focuses on end-of-the-term cancellations.
Late recognition
Customers don’t decide to cancel overnight. Traditional approach misses on theearly signals of growing risk.
Expensive retention
When customer calls to cancel, it’s already too late and to reverse the risk, companies end up giving expensive offers.
Only one predictive model to predict churn
risk
Reactive retention that focuses on end-of-the-term
cancellations
Analysis of limited risk attributes from structured
data
Business-level insights about overall churn rate and cohort
analysis
Fragmented retention actions across operations and
marketing
Difficult to prove ROI in spite of diver ting valuable internal resources and huge IT investments
10+ machine learning models to predict risk and uncover retention opportunities
Proactive retention triggered by AI for EVERY interaction with a predicted high-risk customer
Analysis of 200+ risk attributes from AN Y type of data : Structured, unstructured, streaming, external
Customer-level intelligence with dynamic predictions, micro segments, action guidance and offers
Omni-channel retention with millions of AI-enabled actions through risk-aware touch points
End-to-end business solution with pre-operational AI for retention, proven playbooks, access to experts and a clear roadmap to business impact
The price sensitivity AI models link every prediction to churn risk propensity to reduce resulting cancellations due to price changes.
Automatically identifies the amount of price change for every subscriber based on historic data and price sensitivity scores.
Adapts price recommendations based on price and risk sensitivity and likely lifetime value increase, leading to sustainable growth.
$100M+ CLV Increase through Proactive Customer​ Retention Strategies
"VOZIQ AI provided invaluable churn predictions and actionable insights in just few weeks, transforming our customer retention approach."
Customer Lifetime Value
Proactive Contract Renewals
$20M+ CLV Increase Through AI-Powered Proactive​ Contract Renewals
"By collaborating with VOZIQ AI, I was pleasantly surprised by how their change management process effectively assisted us in overcoming operational.”
Customer Lifetime Value
Contract Renewals
Creating over $30M CLV through Customer- Level​Predictions
"VOZIQ AI provided invaluable churn predictions and actionable insights in just few weeks, transforming our customer retention approach."
Customer Lifetime Value
Proactive Contract Renewals
Creating 25000+ Contract Renewals in a Year through AI-driven Proactive Retention
"VOZIQ AI solution is a great addition to our suite of tools that help us design initiatives to exceed our customer expectations and drive enterprise value."
Growth in 3 months
Active Users
Reduction in Cancellation Rate by 17.5% with AI-Driven Proactive Interventions
"VOZIQ AI is helping us proactively exceed customer expectations and enhance customer lifetime value through AI-driven interventions."
Days to Value
Active Users
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