Resources and Insights
Explore the latest industry insights, best practices and expert guidance
to help you get started with AI-driven transformation.
Explore the latest industry insights, best practices and expert guidance
to help you get started with AI-driven transformation.
A curated repository of 100+ subscription industry features, such as interactions, effort, intent, sentiment, usage, geo, payments, tenure etc., to accurately predict subscriber behavior and drive targeted actions to reduce risks and maximize value.
10+ fully optimized machine learning models, which are trained on data of 20 million subscribers, work in tandem to not only score every customer for risks and opportunities but also to drive precise and timely interventions across the subscriber lifecycle.
With the powerful blend of 10+ ML models and VOZIQ AI’s third-party data enrichments, the platform transforms your structured and unstructured data into subscriber microsegments based on predictive scores, risk drivers, affinity modeling, and business logic.
With a customizable offer bank, precise NPV calculations for each offer, and intelligent matching, the platform ensures every customer receives the most profitable and highly relevant offers
Seamlessly connect and track the impact of subscriber lifecycle events to financial impact, aligned with your target KPIs, using real-time survival curve and cashflow analysis at subscriber-level granularity.
Empower your contact center agents, field and service representatives with prescriptive guidance about next-best actions and offers, so they can effortlessly turn every interaction with your customers into a growth opportunity.
Explainable AI, powered by NLP and text analytics, integrates unstructured voice-of-customer data with structured data to generate powerful health indicators that enhance the clarity of predictive scores.
The platform captures outcomes, links them to financial impact, and uses the data as training input for the ML models. This smart feedback loop ensures continuous improvements and increasingly optimized intelligence year after year.
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