Retail Energy Providers
VOZIQ AI empowers REP operational leaders to proactively address and exceed subscriber expectations using proven AI and gain a competitive edge in the ever-changing subscription economy.


VOZIQ AI empowers REP operational leaders to proactively address and exceed subscriber expectations using proven AI and gain a competitive edge in the ever-changing subscription economy.
Reveal which products/plans are driving churn risk.
Create opportunities for relocating customers to transfer their services.
Reveal complex risk patterns for multi-dimensional root cause analysis.
NLP for automatic topic identification from customer interactions.
Score quick wins by identifying customer segments that have addressable churn risk.
Track and improve service productivity by correlating care agents performance with business metrics.
Identify friction points and design self-service options to improve processes like better complaints handling and reduce outage calls to service centers.
Monitor and benchmark competition to maintain cost competitiveness and stay ahead of the curve.
Identify drivers of effort with repeat call mapping to simplify internal processes and complaints handling.
Winning strategies and best practices to master subscription success using AI
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