On-Demand Webinar: VOZIQ AI Demo: Predictive Price Optimization 

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Struggling to Keep Your Best Subscribers from Cancelling?

With VOZIQ's Subscription AI, subscription leaders can predict at-risk customers at an early stage, know why they might cancel, and take timely actions to minimize the risk and extend their lifetime.

Continuously monitor the entire customer base for 200+ risk predictors

Flag top customers who are exhibiting those risk signals in real time

Proactively engage at-risk customers with targeted offers

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12%

Reduction in Cancels

15%

Boost in CSAT/NPS

$10M+

Increase in Enterprise Value

Conventional Retention is Broken

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Focus on end-of-the-term

Conventional customer retention in recurring revenue businesses focuses on end-of-the-term cancellations.

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Late recognition

Customers don’t decide to cancel overnight. Traditional approach misses on theearly signals of growing risk.

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Expensive retention

When customer calls to cancel, it’s already too late and to reverse the risk, companies end up giving expensive offers.

VOZIQ's Subscription AI Puts
You in a Driver's Seat

Our AI flags top at-risk customers while the risk is still low and moves them to a lower-risk, higher–lifetime
path with proactive, risk-aware engagements. Here's the behind-the-scenes of how it happens:

Create multi-layered predictions for every subscriber

VOZIQ AI's proprietary machine learning models analyze your first-party data, enriched with VOZIQ-curated third-party enrichments, to deliver precise, actionable predictive intelligence for every subscriber.

Create a high-resolution risk profile for every subscriber

The AI generates comprehensive 360-degree subscriber profiles with insights into risk scores, risk drivers, health indicators and next-best actions-giving you clear visibility into when and why a subscriber may cancel, and what can be done to prevent it.

Micro-Segment subscribers based on risk and CLV

Instead of a one-size-fits-all approach, VOZIQ’s AI micro-segments your customer base based on churn risk and CLV potential-ensuring you focus your retention efforts on at-risk customers who matter most.

Deliver risk and opportunity-aware personalized offers

The AI recommends targeted offers for every subscriber based on their historic data and preferences, so your customer-facing teams can personalize interactions with at-risk subscribers and proactively extend lifetime.

Turn your biggest churn drivers into retention wins

If "saving money," "competitor pull," "perceived low importance" and "non-pay" are your key churn drivers or if you are experiencing churn for any other reasons, let's tailor a retention program using our AI to address those specific challenges and improve retention rates by more than 80%.

Today's Retention Challenges

Only one predictive model to predict churn
risk

Reactive retention that focuses on end-of-the-term
cancellations

Analysis of limited risk attributes from structured
data

Business-level insights about overall churn rate and cohort
analysis

Fragmented retention actions across operations and
marketing

Difficult to prove ROI in spite of diver ting valuable internal resources and huge IT investments

VOZIQ's AI-Enabled Approach

10+ machine learning models to predict risk and uncover retention opportunities

Proactive retention triggered by AI for EVERY interaction with a predicted high-risk customer

Analysis of 200+ risk attributes from AN Y type of data : Structured, unstructured, streaming, external

Customer-level intelligence with dynamic predictions, micro segments, action guidance and offers

Omni-channel retention with millions of AI-enabled actions through risk-aware touch points

End-to-end business solution with pre-operational AI for retention, proven playbooks, access to experts and a clear roadmap to business impact

Why VOZIQ AI is the Smart Choice
for Retention Success?

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Proactive

Our Subscription AI is explainable- it not only
flags at-risk customers but also provides reasons why they are at risk, so you can confidently stop churn in its tracks.

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Personalized

You get everything needed to hyper personalize interactions - risk scores, drivers, health indicators, recommended offers, and next-best actions.

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Profitable

Retaining subscribers at the end of their term can be costly. VOZIQ AI helps you intervene early and retain your subscribers more efficiently and at a lower cost.

Subscription Brands Trust VOZIQ AI
for AI-Powered Transformation

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$100M+ CLV Increase through Proactive Customer​ Retention Strategies

CUSTOMER STORY
Read the Story

"VOZIQ AI provided invaluable churn predictions and actionable insights in just few weeks, transforming our customer retention approach."

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Veronica Moturi

SVP of Customer Experiance, Brinks Home

$30 M

Customer Lifetime Value

50K/Year

Proactive Contract Renewals

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$20M+ CLV Increase Through AI-Powered Proactive​ Contract Renewals

CUSTOMER STORY
Read the Story

"By collaborating with VOZIQ AI, I was pleasantly surprised by how their change management process effectively assisted us in overcoming operational.”

$10 M

Customer Lifetime Value

10K/Year

Contract Renewals

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Derek Carder

Chief Operating Officer, Front Point Security

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Creating over $30M CLV through Customer- Level​Predictions

CUSTOMER STORY
Read the Story

"VOZIQ AI provided invaluable churn predictions and actionable insights in just few weeks, transforming our customer retention approach."

$30 M

Customer Lifetime Value

50K/Year

Proactive Contract Renewals

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Edmund Mackey

Chief Operating Officer, Aptive Environmental

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Creating 25000+ Contract Renewals in a Year through AI-driven Proactive Retention

CUSTOMER STORY
Read the Story

"VOZIQ AI solution is a great addition to our suite of tools that help us design initiatives to exceed our customer expectations and drive enterprise value."

58%

Growth in 3 months

132k

Active Users

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Matthew Mehr

President & Co-Founder, Hawx

CUSTOMER STORY
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Reduction in Cancellation Rate by 17.5% with AI-Driven Proactive Interventions

Read the Story

"VOZIQ AI is helping us proactively exceed customer expectations and enhance customer lifetime value through AI-driven interventions.

90

Days to Value

132k

Active Users

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Dave Bolen

Chief Operating Officer, AMP Smart