With VOZIQ's Subscription AI, subscription leaders can predict at-risk customers at an early stage, know why they might cancel, and take timely actions to minimize the risk and extend their lifetime.
Continuously monitor the entire customer base for 200+ risk predictors
Flag top customers who are exhibiting those risk signals in real time
Proactively engage at-risk customers with targeted offers
Reduction in Cancels
Boost in CSAT/NPS
Increase in Enterprise Value
Focus on end-of-the-term
Conventional customer retention in recurring revenue businesses focuses on end-of-the-term cancellations.
Late recognition
Customers don’t decide to cancel overnight. Traditional approach misses on theearly signals of growing risk.
Expensive retention
When customer calls to cancel, it’s already too late and to reverse the risk, companies end up giving expensive offers.
Our AI flags top at-risk customers while the risk is still low and moves them to a lower-risk, higher–lifetime
path with proactive, risk-aware engagements. Here's the behind-the-scenes of how it happens:
VOZIQ AI's proprietary machine learning models analyze your first-party data, enriched with VOZIQ-curated third-party enrichments, to deliver precise, actionable predictive intelligence for every subscriber.
The AI generates comprehensive 360-degree subscriber profiles with insights into risk scores, risk drivers, health indicators and next-best actions-giving you clear visibility into when and why a subscriber may cancel, and what can be done to prevent it.
Instead of a one-size-fits-all approach, VOZIQ’s AI micro-segments your customer base based on churn risk and CLV potential-ensuring you focus your retention efforts on at-risk customers who matter most.
The AI recommends targeted offers for every subscriber based on their historic data and preferences, so your customer-facing teams can personalize interactions with at-risk subscribers and proactively extend lifetime.
If "saving money," "competitor pull," "perceived low importance" and "non-pay" are your key churn drivers or if you are experiencing churn for any other reasons, let's tailor a retention program using our AI to address those specific challenges and improve retention rates by more than 80%.
Only one predictive model to predict churn
risk
Reactive retention that focuses on end-of-the-term
cancellations
Analysis of limited risk attributes from structured
data
Business-level insights about overall churn rate and cohort
analysis
Fragmented retention actions across operations and
marketing
Difficult to prove ROI in spite of diver ting valuable internal resources and huge IT investments
10+ machine learning models to predict risk and uncover retention opportunities
Proactive retention triggered by AI for EVERY interaction with a predicted high-risk customer
Analysis of 200+ risk attributes from AN Y type of data : Structured, unstructured, streaming, external
Customer-level intelligence with dynamic predictions, micro segments, action guidance and offers
Omni-channel retention with millions of AI-enabled actions through risk-aware touch points
End-to-end business solution with pre-operational AI for retention, proven playbooks, access to experts and a clear roadmap to business impact
Our Subscription AI is explainable- it not only
flags at-risk customers but also provides reasons why they are at risk, so you can confidently stop churn in its tracks.
You get everything needed to hyper personalize interactions - risk scores, drivers, health indicators, recommended offers, and next-best actions.
Retaining subscribers at the end of their term can be costly. VOZIQ AI helps you intervene early and retain your subscribers more efficiently and at a lower cost.
$100M+ CLV Increase through Proactive Customer​ Retention Strategies
"VOZIQ AI provided invaluable churn predictions and actionable insights in just few weeks, transforming our customer retention approach."
Customer Lifetime Value
Proactive Contract Renewals
$20M+ CLV Increase Through AI-Powered Proactive​ Contract Renewals
"By collaborating with VOZIQ AI, I was pleasantly surprised by how their change management process effectively assisted us in overcoming operational.”
Customer Lifetime Value
Contract Renewals
Creating over $30M CLV through Customer- Level​Predictions
"VOZIQ AI provided invaluable churn predictions and actionable insights in just few weeks, transforming our customer retention approach."
Customer Lifetime Value
Proactive Contract Renewals
Creating 25000+ Contract Renewals in a Year through AI-driven Proactive Retention
"VOZIQ AI solution is a great addition to our suite of tools that help us design initiatives to exceed our customer expectations and drive enterprise value."
Growth in 3 months
Active Users
Reduction in Cancellation Rate by 17.5% with AI-Driven Proactive Interventions
"VOZIQ AI is helping us proactively exceed customer expectations and enhance customer lifetime value through AI-driven interventions."
Days to Value
Active Users
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