Case Study
Deploying Multiple AI-Driven Strategies to Drive Customer Retention
Aptive Environmental, one of the fastest-growing pest control companies in the US, achieved a CLV breakthrough by reducing customer churn with VOZIQ’s AI Center of Excellence.
This partnership led to creating more than $30 million CLV for Aptive by:
Reducing cancellations with accurate risk prediction and proactive intervention,
Addressing the concerns of new customers to minimize the first 90-day attrition, and
Leveraging CSAT and retention metrics to improve branch and agent performance.
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