Turning Contact Centers from Cost Centers to Profit Centers for Recurring Revenue Businesses
Contact centers are critical to recurring revenue businesses. A go-to place for customers, they are the richest source of powerful customer intelligence obtained through interactions, such as customer queries, complaints, and service requests.
However, they are considered cost centers by businesses as they are only involved in customer support and service.
Watch this on-demand webinar, where our experts will explain how recurring revenue businesses can turn contact centers from cost centers to profit centers. You will learn:
- How contact centers help businesses increase their bottom line.
- How to use AI to identify opportunities to drive revenue growth.
- Real-world success stories of leading recurring revenue businesses
Vasudeva Akula, Ph.D.
Chief Data Scientist
VOZIQ AI
Doug Shapiro
Chief Sales Officer
VOZIQ AI
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