For Recurring Revenue Businesses

Turning Contact Centers
from Cost Centers to Profit Centers

Contact centers are critical to recurring revenue businesses. A go-to place for customers, they are the richest source of powerful customer intelligence obtained through interactions, such as customer queries, complaints, and service requests.

However, they are considered cost centers by businesses as they are only involved in customer support and service.

Watch this on-demand webinar, where our experts will explain how recurring revenue businesses can turn contact centers from cost centers to profit centers. You will learn:

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How contact centers help businesses increase their bottom line.

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How to use AI to identify opportunities to drive revenue growth.

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Real-world success stories of leading recurring revenue businesses

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Speakers:

Vasudeva Akula, Ph.D.

Chief Data Scientist

Doug Shapiro

Chief Sales Officer

Brandon Savage, MBA

Head of Solution Enablement

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