The Customer Service Experience (CSE) conference is a sought after event for businesses and organizations seeking to improve their customer experience and gain a competitive edge. The conference has made its place in NGDATA’s 50 leading customer experience conferences and events to attend in 2016.

To be held from May 23 – 25, 2016 at Omni Shoreham Washington DC, the CSE conference will be attended by top decisions-makers, influencers, media persons and vendors. Now in its fifth year, the conference will feature workshops, speakers and panels, and focus on how an organization can improve customer experience.

We are offering complimentary Discovery Passes and exciting discounts on conference registrations. Head to this page to claim the discount code for yourself or your team members.

Stop by VOZIQ’s Booth 313 in the expo!

VOZIQ is proud to be a Gold Sponsor of this year’s Customer Service Experience conference and a corporate sponsor of the CRM Evolution Conference. Visit Booth #313 to meet our team and claim a free trial of our award-winning customer experience analytics solution.

Dr. Issar will be speaking at SpeechTek 2016

Don’t miss VOZIQ Director Sunil Issar’s talk at SpeechTek 2016 – Improving IVR Self-Service Using Speech Analytics, on 24 May (Tuesday, 8:00 a.m. – 8:45 a.m.). Attend the session to learn about the potential of speech analytics in improving IVR. SpeechTEK 2016 is co-located with Customer Service Experience and CRM Evolution.

VOZIQ turns contact centers into strategic customer intelligence hubs by applying predictive algorithms and text analytics to customer interaction data, and operationalizing that intelligence to improve customer experience.