Aptive Environmental, one of the fastest-growing pest control companies in the US, recently achieved a customer lifetime value (CLV) breakthrough by reducing customer churn with VOZIQ’s AI Center of Excellence.

In this on-demand webinar, Edmund Mackey, Chief Operating Officer of Aptive Environmental, speaks about how the company created over $30 million CLV by:

• Reducing cancellations with accurate risk prediction and proactive intervention,
• Addressing the concerns of new customers to minimize the first 90-day attrition, and
• Leveraging CSAT and retention metrics to improve branch and agent performance.