5 Strategies for Driving Profitability by Minimizing Customer Churn
VOZIQ Team
Considering the long-range impact of COVID-19, the role of retention leaders in recurring revenue or subscription-based businesses is becoming increasingly more important and challenging as customer expectations continue to evolve. Customers are more informed, competition is stronger, and service is really today’s only differentiator. Customer …
VOZIQ Customer Intelligence Roundup – February Edition
Every month, we put together the best resources from around the web to help recurring revenue businesses navigate customer retention and experience challenges, and stay on top of the latest trends. The February edition of our Customer Intelligence Roundup entails a retrospective as well as …
VOZIQ Customer Intelligence Roundup – January Edition
Every month, we put together the best resources from around the web to help recurring revenue businesses navigate customer retention and experience challenges, and stay on top of the latest trends. The January edition of our Customer Intelligence Roundup entails a retrospective as well as …
VOZIQ Customer Intelligence Roundup – December Edition
Every month, we put together the best resources from around the web to help recurring revenue businesses navigate customer retention and experience challenges and stay on top of the latest trends. The December edition of our Customer Intelligence Roundup entails key strategies for customer-focused leaders to improve customer experience delivery and drive customer loyalty. …
Five Tips For Creating A Successful AI-Driven Customer Winback Strategy
Vasudeva Akula
With rising competition and evolving customer expectations, companies realize the growing importance of customer retention. Customer churn is a grave concern for any recurring revenue business. It means lost future revenue and hampers a company’s bottom-line growth. Its impact further leads to lost referrals and …
VOZIQ Customer Intelligence Roundup – September Edition
Handpicked Resources for customer-focused leaders in the pest control industry Every month, we put together the best resources from around the web to help recurring revenue businesses navigate customer retention and experience challenges, and stay on top of the latest trends. In the September edition …
VOZIQ Customer Intelligence Roundup – August Edition
When Customers Are Driven by Fear, Treat with Understanding When a customer calls a pest control call center, they are often driven by fear. For pest management professionals, it’s a responsibility as well as opportunity to not only address the pest concern of the …
Handpicked Resources for Customer Retention Leaders – August Edition
Every month, we bring you the best resources from the internet to help you navigate customer retention and customer experience issues. This edition of VOZIQ’s Customer Intelligence Newsletter includes a handful of resources containing ideas and action plans in the post-crisis world and to prepare …
Five Steps To Achieving A Customer Lifetime Value (CLV) Breakthrough
Customer Lifetime Value (CLV) is a key metric for measuring long-term growth. It’s a direct indicator of how much value a customer is expected to create over the lifetime of their association with your business. A 2018 Criteo survey results indicated that 81% of marketers …
Handpicked Resources for Customer Retention Leaders – July 2021 Edition
In the last year and a half, customer expectations have changed at a faster rate. Considering the impact and aftereffects of the COVID-19 pandemic, we can expect that customer retention will be more critical and challenging in the days ahead, which will require you to …
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