Happy Holidays from VOZIQ!
VOZIQ Team
Wishing you and your team Happy Holidays and an exciting 2017! We hope things are lining up at your end for an outstanding 2017 – both personally and professionally. VOZIQ is growing fast! 2016 has been a phenomenal year for VOZIQ – thanks to the …
VOZIQ: Redefining CX Strategy With Cloud-Based Customer Interaction Analytics
With data explosion, aided by the proliferation of devices, organizations have started looking at Big Data in a different way. Effectively collecting, securing, organizing, and distributing the growing amount of data within the organization is becoming increasingly difficult and requires specialty skills. Especially when consumers …
VOZIQ Recognized as One of the 20 Most Promising CEM Solution Providers 2016!
Here is another feather in cap for us! After receiving the CRM Excellence Award 2016 a few months ago, VOZIQ has now won another accolade: the reputed CIO Review magazine has featured VOZIQ in 20 Most Promising CEM Solution Providers 2016, an annual list featuring 20 companies which are at the …
5 Must Attend Talks at the Customer Service Experience Conference
The Customer Service Experience (CSE) 2016 conference is one of the most popular events attended by global business leaders and organizations seeking to improve their customer experience and gain a competitive edge. The conference has made its place in NGDATA’s 50 leading customer experience conferences …
VOZIQ Proud to be a Gold Sponsor of Customer Service Experience 2016
The Customer Service Experience (CSE) conference is a sought after event for businesses and organizations seeking to improve their customer experience and gain a competitive edge. The conference has made its place in NGDATA’s 50 leading customer experience conferences and events to attend in 2016. To be held from …
VOZIQ Featured in Customer Journey Analytics Product and Market Report
DMG Consulting released a report on the customer journey analytics industry for the year 2015-16. They have featured VOZIQ as a new entrant in the market and have included an overview of VOZIQ’s Text Analytics Solutions for Contact Centers. DMG Consulting LLC is a leading …
Why is the BI User Adoption Low?
Jumping on to the bandwagon simply because everyone else is doing that is the worst mistake anyone can ever make. This is especially true in the case of adoption of BI software. Technology is useless without relevant business objectives guiding its application. Dr. Vasudeva Akula, …
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